Terms of Service

1. Scope & Acceptance
By browsing or shopping on the Dundore & Heister website, you agree to these Terms of Service and the policies they reference (Privacy Policy, Refund & Returns Policy). If you disagree with any part, please exit the site.

2. Eligibility
You represent and warrant that you are at least the age of majority in your jurisdiction (or have obtained parental or guardian consent if required) to lawfully use our services and purchase perishable goods. Dundore & Heister reserves the right to suspend or terminate any account or order for failure to meet these eligibility requirements.

3. Orders, Pricing & Availability

• Order Confirmation: All orders are subject to availability and acceptance.

• Price Accuracy: We strive for accuracy but reserve the right to correct errors and adjust or cancel orders if mispricing occurs.

• Perishability: Products are perishable; once shipped, orders are final and non-returnable.

• Industry Standard: Perishable goods typically fall outside standard return windows—quality disputes are handled via our Refund & Returns Policy.

4. Product Representations

• Descriptions & Images: Illustrative and may not precisely match delivered products due to natural variation.

• Quality Assurance: We adhere to food safety guidelines for handling, packaging, and shipping to ensure freshness and safety.

5. Third‑Party Services & Links

• Integrations: We integrate with third‑party payment gateways, logistics partners, and analytics providers.

• Disclaimer: These services operate under their own terms; Dundore & Heister is not responsible for third‑party practices or content.

6. Intellectual Property
All site content, logos, and trademarks are owned by Dundore & Heister or used with permission. Unauthorized use is prohibited.

7. User Submissions
By submitting reviews, feedback, or other content, you grant Dundore & Heister a perpetual, royalty-free license to use, modify, and display your submissions.

8. Disclaimers & Liability

• As‑Is Provision: Services and products are offered “as is,” without warranty.

• Liability Cap: Our liability is limited to the greater of $100 or the order value. We disclaim liability for indirect, incidental, or consequential losses.

• Industry Context: Such liability limitations align with eCommerce best practices for perishable goods vendors.

9. Governing Law & Dispute Resolution
These Terms are governed by Pennsylvania law. Disputes will be resolved in Berks County, PA courts. Users agree to attempt good-faith resolution before pursuing legal action.

10. Updates to Terms
We may revise these Terms; updates are effective upon posting. Continued use signifies acceptance of the revised Terms.

Contact: info@dundoreandheister.com